Privacy Policy
How To Study Bootcamp (“we,” “us,” “our”) operates the website howtostudybootcamp.com (the “Site”) and the courses, videos, and related services made available through it (the “Services”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use the Site.
By using the Site, you agree to the collection and use of information in accordance with this Policy.
1. Information We Collect
1.1 Information you provide directly
- Account details: name, email address, username, and password when you register for an account.
- Payment details: billing name, address, and payment information when you purchase a paid Course (processed securely by our third-party payment processor — see Section 4).
- Course activity: progress, quiz/assessment results, and completion status within Courses.
- Correspondence: any information you provide when you contact us, submit a support request, or leave a comment or review.
1.2 Information collected automatically
- Usage data: pages visited, time spent on the Site, video viewing activity, and general navigation patterns.
- Device and technical data: IP address, browser type, operating system, and device identifiers.
- Cookies and similar technologies: see Section 3 below.
2. How We Use Your Information
We use the information we collect to:
- Create and manage your account;
- Provide access to purchased and free Course content;
- Process payments and prevent fraudulent transactions;
- Communicate with you about your account, purchases, or support requests;
- Send you course-related updates or marketing communications, where you have consented to receive them (you can opt out at any time);
- Monitor, maintain, and improve the Site and Course content;
- Comply with our legal obligations.
3. Cookies
3.1 The Site uses cookies and similar tracking technologies to operate core functionality (such as keeping you logged in), remember your preferences, and understand how visitors use the Site.
3.2 You can control or disable cookies through your browser settings. Disabling cookies may affect the functionality of the Site, including your ability to log in or track Course progress.
3.3 The web site may use analytics tools such as Google Analytics, or advertising/retargeting pixels.
4. Third-Party Services
We use trusted third-party services to operate the Site and deliver Courses. These providers may collect or process your information as part of providing their service to us:
- Website hosting and content management (WordPress, Elementor);
- Course management platform (Tutor LMS);
- Payment processing [e.g., WooCommerce / Stripe / PayPal — specify your actual processor(s)], who process your payment details directly; we do not store full payment card details ourselves;
- Video hosting (Vimeo), for delivery of course video content;
- Video/avatar production tools (HeyGen), used in the creation of course video content — this does not involve your personal data as a Site visitor;
- Email/communications provider [specify, e.g., Mailchimp, if used].
Each third-party provider has its own privacy policy governing how it handles data. We encourage you to review these where relevant.
5. How We Share Your Information
5.1 We do not sell your personal information.
5.2 We may share your information with:
- Service providers listed in Section 4, to the extent necessary for them to perform their services;
- Legal or regulatory authorities, where required by law or to protect our legal rights;
- A new owner, in the event of a merger, acquisition, or sale of all or part of our business, subject to this Policy continuing to apply to your information.
6. Data Security
6.1 We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, misuse, or disclosure.
6.2 No method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security of your information.
7. Data Retention
We retain your personal information for as long as your account remains active, or as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account and associated data, subject to Section 9.
8. Children’s Privacy
8.1 The Site and some Course content are intended for use by students, including teenagers under the age of 18, typically under the guidance of a parent or guardian.
8.2 We do not knowingly collect personal information from children under the age of 13 (or the relevant minimum age in your jurisdiction) without appropriate parental or guardian consent.
8.3 If you are a parent or guardian and believe your child has provided us with personal information without your consent, please contact us using the details in Section 12 and we will take reasonable steps to remove that information.
9. Your Rights
Depending on your location, you may have rights in relation to your personal information, including the right to:
- Access the personal information we hold about you;
- Request correction of inaccurate or incomplete information;
- Request deletion of your personal information, subject to our legal obligations to retain certain records (e.g., transaction records);
- Opt out of marketing communications at any time;
- Lodge a complaint with a relevant privacy regulator (in Australia, the Office of the Australian Information Commissioner — www.oaic.gov.au).
To exercise any of these rights, contact us using the details in Section 12.
10. International Visitors
If you are accessing the Site from outside Australia, your information may be transferred to and processed in Australia or other countries where our service providers operate, which may have different data protection laws than your home country.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last updated” date. We encourage you to review this Policy periodically.
12. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact:
How To Study Bootcamp Email: Support